Online Grocery Pick-Up Clerk

Kroger in; Holland (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery retailer as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring quality and customer satisfaction. This role offers flexible scheduling and comprehensive benefits, supporting your growth and well-being. Be part of a team that values respect, honesty, and integrity, while making a positive impact on customers' shopping experiences.

Benefits

Healthcare options

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Discounts on purchases

Qualifications

• Must be able to perform essential functions with or without reasonable accommodations.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and coupons, and load orders into customers' cars.
• Follow safety and food handling guidelines.

Skills

Customer Service

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our core, people matter. We aim to provide the ingredients you need for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling in full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Support through free counseling via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Discounts on purchases including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via extensive training and diverse career paths.

For more details, visit our Benefits Page.

As an In-Store Grocery Shopper, you'll initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments and coupons, and delivers and loads orders into customers' cars. You'll scan and bag items while adhering to bagging standards, communicate substitutions or issues to customers, and ensure order accuracy and quality.

Responsibilities include following safety and food handling guidelines, storing products properly, reading and following notes, and maintaining cleanliness. You'll communicate with customers professionally via phone, load orders into cars, process transactions, handle out-of-stock substitutions, and report discrepancies or equipment issues. Additionally, you'll assist in training new team members, meet productivity standards, and work cooperatively in a fast-paced environment.

Must be able to perform essential functions with or without reasonable accommodations and support minors, individuals with special needs, and older adults as needed.