Online Grocery Pick-Up Clerk

Kroger; Northville (MI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking grocery leader as an Online Grocery Pick-Up Clerk, where your role is vital in ensuring customers receive their orders with the utmost quality and care. This position emphasizes efficiency, organization, and exceptional customer service, making it perfect for those who thrive in a dynamic environment. With a commitment to diversity and inclusion, the company supports your growth through comprehensive benefits and training opportunities. If you're passionate about food and eager to make a difference, this is the opportunity for you!

Benefits

Healthcare Coverage

Flexible Scheduling

Emotional Support Services

Tuition Reimbursement

Associate Discounts

Qualifications

• Ability to work independently and efficiently without supervision.
• Strong oral and written communication skills are essential.

Responsibilities

• Select and gather products for online orders, ensuring freshness and quality.
• Process orders and provide excellent customer service to encourage repeat business.

Skills

Communication Skills

Basic Math Skills

Ability to Work Without Supervision

Job description

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat business. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

Minimum requirements include:

• Ability to work without supervision
• Ability to read shelf tags
• Basic math skills (counting, addition, subtraction)
• Excellent oral and written communication skills

Desired previous experience:

• Experience as a personal shopper, in a warehouse, stocking, or cashier role

The Online Grocery Pick-Up Clerk is responsible for selecting and gathering products efficiently, ensuring freshness and quality, and assembling customer orders. Responsibilities include processing orders, communicating with customers, maintaining order accuracy, and providing excellent service to encourage repeat business. Adherence to safety, food safety, and company policies is essential, along with maintaining cleanliness and organization of staging areas. The role may involve training new team members and performing opening and closing procedures, with a focus on meeting productivity standards.