Online Grocery Pick-Up Clerk

Kroger in; Sevierville (TN); On-site; USD 25,000 - 30,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, where you'll select and assemble online orders for customers. This role emphasizes customer service, teamwork, and integrity, with opportunities for growth and comprehensive benefits. Be part of a diverse team that values respect and inclusion.

Benefits

Healthcare options

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to manage conflicts professionally.
• Experience in customer service and teamwork.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders and deliver them to customers' cars.
• Follow bagging standards and ensure order accuracy.

Skills

Customer Service

Conflict Management

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, unified by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need for success in work and life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career paths.

For more details, please visit our Benefits Page!

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customer vehicles. They follow all bagging standards, communicate substitutions or issues, and ensure order accuracy and quality. They also manage staging areas, report discrepancies, and perform opening and closing procedures. Training new team members, maintaining organization, and working cooperatively in a fast-paced environment are essential. The role requires honesty, integrity, and the ability to manage conflicts professionally, supporting customers, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided to perform essential job functions.