Online Grocery Pick-Up Clerk

Kroger in; Maryville (TN); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather products for customers' online orders. This role involves assembling orders, processing payments, and providing excellent customer service. Join a supportive team dedicated to innovation and growth, with comprehensive benefits and opportunities for career advancement.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• Ability to meet customer expectations for ease, variety, freshness, and cleanliness.
• Must communicate effectively with customers and team members.

Responsibilities

• Select and gather products for online orders efficiently.
• Assemble orders, process payments, and load orders into customers' cars.
• Maintain organized, clean staging areas and adhere to safety guidelines.

Skills

Customer Service

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

We value people. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with the value and care you need. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training programs and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. The role involves scanning, bagging, and following all standards, communicating substitutions or issues, and ensuring order accuracy and quality.

The associate must meet customer expectations for ease, variety, freshness, and cleanliness, adhere to safety and legal guidelines, and maintain organized, clean staging areas. Communication with customers and team members is essential, along with following policies for substitutions and handling discrepancies. The role may include training new team members, performing opening/closing procedures, and working cooperatively in a fast-paced environment. The associate must handle conflicts professionally, act with integrity, and support customers with special needs, minors, and older adults. Reasonable accommodations should be provided as needed.