Online Grocery Pick-Up Clerk

Kroger in; Owensboro (KY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery retailer is seeking an enthusiastic Online Grocery Pick-Up Clerk in Owensboro, Kentucky. The role involves efficiently selecting and gathering products for online orders, processing transactions, and providing exceptional customer service. Join a diverse team dedicated to delivering quality and ensuring customer satisfaction.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee Assistance Program

Discounts on purchases

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication skills for interacting with customers.
• Capable of managing conflicts professionally.

Responsibilities

• Select and gather products for customers' online orders.
• Process payments and deliver orders to customers' cars.
• Maintain order accuracy and ensure product quality and freshness.

Skills

Customer Service

Attention to Detail

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We take pride in bringing diverse teams together with a shared passion for food and people to "Feed the Human Spirit." Our history of innovation drives us to create exceptional experiences for customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to support your success at work and in life by providing the resources you need to grow. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, and financial resources. These include:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and service length.
• Free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more information about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete product selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They also scan and bag items, follow all bagging standards, and communicate substitutions or issues to customers at pick-up.

Responsibilities include maintaining order accuracy, ensuring product quality and freshness, adhering to safety and legal standards, and maintaining cleanliness. The role involves interacting with customers via phone, loading orders into cars, processing transactions, and assisting in training new team members. The position requires the ability to work in a fast-paced environment, manage conflicts professionally, act with integrity, follow directions, and support customers with diverse needs. Reasonable accommodations will be provided to perform essential functions.