Online Grocery Pick-Up Clerk

Kroger in; Brownsburg (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to support the selection and assembly of customer orders. The successful candidate will ensure product quality and deliver excellent service, all while upholding company values of integrity and respect. This position offers flexible scheduling and opportunities for personal growth within the company.

Benefits

Healthcare coverage (medical, dental, vision)

Flexible scheduling with paid time off

Tuition reimbursement program

Associate discounts on purchases

Emotional and financial support programs

Qualifications

• Ability to work in a fast-paced environment.
• Strong communication skills to engage with customers.
• Experience handling cash and processing payments.

Responsibilities

• Select and gather products for online orders.
• Assemble orders and process coupons/payments.
• Maintain organization and cleanliness in work area.

Skills

Customer Service

Efficiency

Organization

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a shared purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Growth opportunities through extensive training and diverse career paths.

For more details about benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shoppers initiate and complete selection processes for online orders. The team assembles orders, processes payments and coupons, and loads orders into customers' cars. They also scan and bag items following standards, communicate substitutions or issues to customers, and ensure order accuracy and quality.

They maintain organization and cleanliness, report discrepancies, and assist in training new team members. The role requires working efficiently in a high-paced environment, managing conflicts professionally, acting with honesty and integrity, and supporting customers, including minors and individuals with special needs. Reasonable accommodations will be provided to perform essential job functions.