Online Grocery Pick-Up Clerk

Kroger in; Bloomington (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery organization is looking for an Online Grocery Pick-Up Clerk to efficiently handle online orders while ensuring quality and freshness. The role involves customer interaction and requires teamwork to meet productivity standards in a fast-paced environment. Comprehensive benefits and opportunities for growth are provided to enhance both professional and personal success.

Benefits

Healthcare coverage: medical, dental, vision

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Associate discounts on purchases

Emotional and financial support services

Opportunities for career growth and training

Qualifications

• Must be able to work in a high-paced environment.
• Ability to assist customers, including minors and individuals with special needs.
• Must perform essential functions with or without reasonable accommodations.

Responsibilities

• Select and gather products for online orders.
• Assemble and deliver orders to customers' cars.
• Ensure order accuracy and maintain cleanliness in the work area.

Skills

Customer service

Honesty

Integrity

Ability to follow directions

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through training and diverse career pathways.

For more details, visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection for online orders.
• Assemble orders, process coupons/payments, and deliver/load orders into customers' cars.
• Scan and bag items following standards.
• Communicate substitutions or exceptions to customers during pick-up.
• Ensure order accuracy, quality, and freshness.
• Follow all safety, legal, and company guidelines.
• Maintain organization and cleanliness of staging areas.
• Report discrepancies and equipment issues.
• Assist in training new team members.
• Meet productivity standards and work cooperatively in a high-paced environment.

The role requires honesty, integrity, the ability to follow directions, and support for customers including minors and individuals with special needs. Must perform essential functions with or without reasonable accommodations.