Online Grocery Pick-Up Clerk

Kroger in; Martinsville (VA); On-site; USD 28,000 - 35,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk in Martinsville, VA. You'll be responsible for selecting and assembling online orders, ensuring quality and customer satisfaction. This role offers flexible scheduling and comprehensive benefits, supporting your growth and well-being.

Benefits

Healthcare

Dental

Vision

Paid Time Off

Tuition Reimbursement

Associate Discounts

Qualifications

• Ability to provide excellent customer service.
• Must follow safety and food handling guidelines.

Responsibilities

• Select and gather products for online orders.
• Process payments and deliver orders to customers' cars.
• Maintain organization and report discrepancies.

Skills

Customer Service

Conflict Management

Organization

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, with a shared purpose: To Feed the Human Spirit. We are committed to innovation and creating exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value people and aim to provide ingredients for your success at work and in life. We support your growth with the resources and care you need. If you are caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're looking for a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescription coverage.
• Flexible scheduling with paid time off, including holidays and sick leave.
• Emotional and financial support through counseling and financial coaching programs.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. The role involves scanning, bagging, and following all standards and procedures, including communicating substitutions or issues to customers and ensuring order accuracy and quality.

The Clerk should provide excellent customer service, ensuring a positive shopping experience. Responsibilities include following safety and food handling guidelines, maintaining organization, and reporting discrepancies or equipment issues. The role requires cooperation in a high-paced environment, conflict management, honesty, integrity, and the ability to perform essential functions with or without reasonable accommodations.