Online Grocery Pick-Up Clerk

Kroger in; Gahanna (OH); On-site; USD 29,000 - 35,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to manage the selection and delivery of online orders. This role requires a commitment to customer service, teamwork, and maintaining high-quality standards. Join a leading grocery provider dedicated to supporting its employees and communities.

Benefits

Healthcare coverage (medical, dental, vision)

Flexible scheduling with paid time off

Emotional and financial support services

Associate discounts on food and travel

Tuition reimbursement

Training and career advancement opportunities

Qualifications

• Must demonstrate honesty and integrity.
• Ability to work in a high-paced environment.
• Requirements include following directions and supporting all customers.

Responsibilities

• Select and gather products for online orders efficiently.
• Process coupons and payments, delivering orders to customers' cars.
• Maintain cleanliness and organization in the work area.

Skills

Customer Service

Teamwork

Attention to Detail

Time Management

Adaptability

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and delivers and loads orders into customers' cars. They scan and bag orders while following all standards, communicate substitutions or exceptions, and ensure order accuracy and quality. They respond professionally to customer calls, maintain organization and cleanliness, and report discrepancies or equipment issues. They also assist in training new team members, meet productivity standards, and work cooperatively in a high-paced environment. The role requires honesty, integrity, following directions, and supporting customers, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided as needed.