Online Grocery Pick-Up Clerk

Kroger Mountain View Foods; Edgewood (NM); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a forward-thinking company that values respect, honesty, and integrity. As a personal shopper, you will play a crucial role in selecting and gathering products for online orders, ensuring freshness and quality. Your responsibilities will include assembling orders, processing payments, and providing excellent customer service. This position offers an opportunity to work in a fast-paced environment while adhering to safety and food guidelines. With comprehensive benefits and growth opportunities, this role is perfect for those looking to make a positive impact in a dynamic team setting.

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to work independently and follow instructions.
• Basic math skills for processing orders.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Assemble orders and load them into customers' cars.

Skills

Independence

Basic Math Skills

Customer Service

Education

High School Diploma or Equivalent

Job description

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and load orders into customers' cars for pickup. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Essential Job Functions:

1. Responsible for selecting and gathering products for online orders with attention to freshness and quality.
2. Initiate and complete the selection process for online orders.
3. Assemble orders, process payments, and deliver/load orders into customers' cars for pickup.
4. Scan and bag orders following bagging standards.
5. Communicate any substitutions or exceptions to customers at pickup.
6. Meet/exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness.
7. Adhere to safety, food safety, and legal guidelines.
8. Store products in optimal temperature zones and ensure order accuracy.
9. Follow directions and note instructions carefully.
10. Maintain organization and cleanliness of staging areas.
11. Report discrepancies and equipment issues.
12. Perform opening and closing procedures.
13. Assist in training new team members.
14. Meet/exceed productivity standards.
15. Work cooperatively in a fast-paced environment and manage conflicts professionally.
16. Act with honesty and integrity regarding customer and business information.
17. Support interactions with minors, individuals with special needs, and older adults.
18. Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Ability to work independently.
• Ability to read shelf tags.
• Basic math skills (counting, addition, subtraction).

Desired Previous Experience:

• Experience as a personal shopper, warehouse worker, stocker, or cashier.

Job Info

• Job Identification 123264
• Category: Store Operations
• Posting Date: 05/05/2025, 04:00 AM

The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. Join us and be part of America's largest grocer, committed to feeding the human spirit and creating inclusive, innovative experiences for our customers and team members. Apply today and start your journey with Kroger!