Online Grocery Pick-Up Clerk

Kroger in; Kokomo (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading grocery chain is seeking an Online Grocery Pick-Up Clerk to select and assemble online orders. This role emphasizes customer service, attention to detail, and following proper safety standards. Candidates will enjoy flexibility in scheduling and comprehensive benefits, such as tuition reimbursement and wellness support.

Benefits

Healthcare options including medical, dental, and vision

Flexible schedules with paid time off

Emotional and financial support services

Associate discounts on purchases

Tuition reimbursement up to $21,000

Growth opportunities through training

Qualifications

• Ability to work in a fast-paced environment.
• Capable of managing conflicts cooperatively.
• Demonstrated integrity and customer support for special needs.

Responsibilities

• Select and gather products for online orders with focus on quality.
• Assemble orders and load into customers' cars.
• Ensure order accuracy and cleanliness according to food standards.

Skills

Customer Service

Attention to Detail

Problem-Solving

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, with attention to freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide positive customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago as a small Cincinnati grocery store, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, unified by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible full- and part-time schedules with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details, please visit our Benefits Page.

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and loads orders into customers' cars. They also scan and bag items, follow all bagging standards, and communicate substitutions or issues to customers at pick-up.

Responsibilities include ensuring order accuracy, maintaining cleanliness, adhering to safety and food standards, and following policies for substitutions and discrepancies. The role involves engaging professionally with customers via phone, supporting new team members, and performing opening and closing procedures. Candidates should be able to work in a fast-paced environment, manage conflicts cooperatively, act with integrity, and support customers with special needs.