Online Grocery Pick-Up Clerk

Pay Less in; Anderson (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk, responsible for assembling online customer orders and providing exceptional service. This role requires strong attention to detail in a fast-paced environment, ensuring product freshness and customer satisfaction. The position offers competitive benefits and growth opportunities within a supportive company culture.

Benefits

Healthcare coverage (medical, dental, vision)

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Employee discounts on various purchases

Access to counseling and financial tools

Qualifications

• Ability to manage high-paced environments.
• Effective communication skills for customer interactions.
• Willingness to support team members.

Responsibilities

• Select and gather products for online orders while ensuring quality.
• Assemble orders and provide excellent customer service.
• Adhere to safety standards and support new team members.

Skills

Customer Service

Attention to Detail

Time Management

Conflict Resolution

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver/load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate company values of respect, honesty, integrity, diversity, inclusion, and safety.

Our history began over a century ago with a small Cincinnati grocery store, and now we are the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. We are committed to feeding the human spirit by bringing diverse teams together with a passion for food and people. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value people. We aim to provide the ingredients for your success at work and in life. We support your growth with the care and resources you need. If you are caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Support services: free counseling and confidential financial tools through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons/payments, and loads orders into customers' cars. They also scan and bag orders, communicate substitutions or issues, and ensure order accuracy and quality.

Responsibilities include adhering to safety and legal standards, maintaining organization, responding professionally to customer calls, and supporting new team members. The role requires managing high-paced environments, resolving conflicts amicably, acting with integrity, and supporting diverse customer needs. Reasonable accommodations will be provided to perform essential functions.