Online Grocery Fulfillment Specialist

Brookshire Grocery Company; Greenville (TX); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Medical, vision, dental insurance

Paid time off

401(k) plan with company contributions

Employee discounts

Job summary

Brookshire Grocery Company is hiring for a role focused on online orders and in-store service. You will accurately select products, handle payments, and assist customers with substitutions and questions, maintaining food safety standards.

This position requires attention to detail, the ability to multi-task, and a friendly, helpful demeanor in a fast-paced retail setting with some lifting and flexible scheduling.

Qualifications

• Six or more months of related experience or an equivalent combination of education and experience required.
• Minimum of 16 years of age; 21 years in Louisiana.
• Certification requirements where applicable (TABC/LACT/AATC).
• Ability to operate a cash register and POS system accurately.
• Strong customer service and communication skills.

Responsibilities

• Prepares online customer orders by selecting quality products with speed and accuracy.
• Identifies item out-of-stocks and suggests substitutions.
• Ensures accurate checkout totals by weighing, keying, and scanning items.
• Maintains knowledge of products and food safety standards to ensure quality and freshness.
• Loads orders into customer vehicles and assists customers with questions and substitutions.

Skills

Customer service

Cash handling

Attention to detail

Multi-tasking

Communication

Education

High school diploma or equivalent

Tools

Cash register

POS system

Job description

Brookshire Grocery Company is hiring for a role focused on online orders and in-store service. You will accurately select products, handle payments, and assist customers with substitutions and questions, maintaining food safety standards.

This position requires attention to detail, the ability to multi-task, and a friendly, helpful demeanor in a fast-paced retail setting with some lifting and flexible scheduling.