Lead Personal Shopper – Online Order Fulfillment

Brookshire Grocery Company; El Dorado (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

Brookshire Grocery Company (BGC) is seeking an online order fulfillment associate to lead and coordinate the assembly of customer orders for pickup. You will supervise department personnel, stay current on product selection and quality standards, and promote excellent customer service.

The role requires attention to product knowledge, food safety, accurate weighing and checkout processes, and a commitment to a clean, safe work environment. Evening, weekend, and holiday availability is expected.

Qualifications

• High School Diploma or GED required; 1+ years of related experience preferred.
• 18+ years of age required; 21+ in Louisiana where applicable.
• Ability to operate a cash register and weigh/select items accurately.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Oversee online order preparation and ensure accurate item selection for pickup.
• Provide friendly, customer-service oriented assistance and answer questions.
• Maintain product knowledge and food safety standards for quality and freshness.
• Ensure accurate checkout totals and proper handling of payments.
• Maintain a clean, safe work environment and follow safety procedures.

Skills

Customer service

Attention to detail

Multi-tasking

Communication skills

Team player

Education

High School Diploma or GED

Tools

Cash register

Job description

Brookshire Grocery Company (BGC) is seeking an online order fulfillment associate to lead and coordinate the assembly of customer orders for pickup. You will supervise department personnel, stay current on product selection and quality standards, and promote excellent customer service.

The role requires attention to product knowledge, food safety, accurate weighing and checkout processes, and a commitment to a clean, safe work environment. Evening, weekend, and holiday availability is expected.