Online Order Fulfillment Team Lead

Brookshire Grocery Company; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, vision, dental coverage

Paid time off

401(k) plan with company contribution

Employee discounts

Scholarships and educational support

Outdoor recreation access

Job summary

Brookshire Grocery Company, based in Tyler, Texas, seeks a Curbside Order Fulfillment Associate to lead online order assembly and assist customers with pickup. You will maintain product knowledge, ensure quality and safety, and support store operations with accurate checkout and friendly service.

Key duties include selecting items, packing orders, guiding customers, and keeping the workspace clean and organized. Flexibility with nights and weekends is expected.

Qualifications

• High School Diploma or GED required.
• Minimum 18 years of age; 21 in Louisiana.
• TABC/LACT/AATC certification where applicable.

Responsibilities

• Oversees the preparation of online orders ensuring items are accurately selected and organized for pickup.
• Provides friendly, customer service-oriented attitude by assisting customers and addressing questions or complaints.
• Maintains product knowledge and food safety standards to ensure quality and freshness of orders.

Skills

Curbside operations

Cash register

Food safety standards

Temperature control

Microsoft Office (Excel/Word/Outlook)

Math skills

Communication

Multi-tasking

Attention to detail

Equipment operation

Bailer operation

Hand tools

Teamwork

Adaptability

Flexibility

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Brookshire Grocery Company, based in Tyler, Texas, seeks a Curbside Order Fulfillment Associate to lead online order assembly and assist customers with pickup. You will maintain product knowledge, ensure quality and safety, and support store operations with accurate checkout and friendly service.

Key duties include selecting items, packing orders, guiding customers, and keeping the workspace clean and organized. Flexibility with nights and weekends is expected.