Online Grocery E‑Commerce Operations Lead

The Kroger Co.; Newport (KY); Sur place; USD 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Résumé du poste

The Kroger Co. is seeking a Store e-Commerce Operations Manager to oversee day-to-day activities of the online shopping department at our Newport, KY location.

You will staff the team, develop associates, and drive sales goals while upholding our values of respect, integrity, and safety. You will manage product flow, schedules, compliance with laws, and customer satisfaction initiatives, leading initiatives to optimize e-Commerce performance, control costs, and deliver excellent service to

Qualifications

• High School Diploma or GED is required.
• Strong leadership and organizational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office applications.
• Bachelor's degree is preferred.

Responsabilités

• Oversee day-to-day operations of the store's e-Commerce department to meet sales objectives and budgets.
• Staff the department and develop associates to achieve results.
• Ensure compliance with all laws and company policies, including safety standards.
• Lead e-Commerce initiatives, manage product flow and scheduling.
• Monitor customer satisfaction and drive repeat online sales.
• Control expenses and optimize substitutions and order fulfillment.
• Provide feedback to management and participate in performance reviews.

Connaissances

Leadership

Organization

Communication

Microsoft Office

Formation

High School Diploma or GED

Bachelor's Degree

Description du poste

The Kroger Co. is seeking a Store e-Commerce Operations Manager to oversee day-to-day activities of the online shopping department at our Newport, KY location.

You will staff the team, develop associates, and drive sales goals while upholding our values of respect, integrity, and safety. You will manage product flow, schedules, compliance with laws, and customer satisfaction initiatives, leading initiatives to optimize e-Commerce performance, control costs, and deliver excellent service to