Online EV Sales Advocate — Entry-Level Growth

Recharged; Richmond (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

401k

Paid training

PTO (Full time employees)

Job summary

Recharged is seeking an energetic Online EV Sales Associate to be the first voice customers hear, guiding them through the EV buying and selling journey via inbound and outbound calls and chat. This is an entry level position with room for growth; not remote.

You will build genuine relationships, adapt to a fast-paced EV environment, verify documentation, and deliver professional interactions on every call. A valid driver's license is required and training is provided.

Qualifications

• Experience in a customer service, retail, or call center role preferred.
• Interest in or willingness to learn about electric vehicles.
• Excellent verbal communication skills and a friendly, patient phone presence.
• Comfortable navigating multiple computer systems and learning new tools quickly.
• Strong attention to detail, especially when handling sensitive documentation.
• Ability to work in a fast-paced environment and adapt to change.
• Ability to read, write, speak, and understand English.
• Must possess a valid driver's license and be insurable by the company's motor vehicle insurance carrier. Willingness to submit a Motor Vehicle Record (MVR) for review is required.

Responsibilities

• Build genuine relationships with customers, guiding them through their EV buying or selling journey with empathy and expertise via inbound/outbound calls and chat.
• Adapt and thrive in a fast-paced environment where new products and EV technology keep us ahead of the competition; staying current with product updates is part of the day-to-day.
• Actively listen to customer needs and use critical thinking to find effective solutions in real time.
• Review and verify customer documentation accurately and efficiently as part of casework.
• Deliver high-quality, professional interactions on every call.
• Other duties as assigned.

Skills

Customer service

Call handling

Active listening

English fluency

Tech savvy

Job description

Recharged is seeking an energetic Online EV Sales Associate to be the first voice customers hear, guiding them through the EV buying and selling journey via inbound and outbound calls and chat. This is an entry level position with room for growth; not remote.

You will build genuine relationships, adapt to a fast-paced EV environment, verify documentation, and deliver professional interactions on every call. A valid driver's license is required and training is provided.