Online Education Support Specialist

Vincennes University; Vincennes (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Vincennes University is seeking a Clerk III to support the Distance Education, Extended Studies Office. The role provides comprehensive assistance to online education students and faculty, including data entry, communication, and office operations.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple tasks in a busy office. Training and supervision will be provided within a collaborative team environment.

Qualifications

• Requires high school diploma; administrative training preferred.
• Proficient in MS Office; Banner experience desirable but not required.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Provide comprehensive support to online education students, instructors, and academic advisors.
• Perform data entry, answer phones, prepare correspondence, and general office duties.
• Set up and maintain filing systems (physical and electronic).
• Contact students for non-participation and periodic check-ins.
• Process student class extensions and grade changes.
• Manage student and instructor announcements.
• Assist in managing online phone, email, and front desk.
• Maintain an efficient and organized office environment.

Skills

Organizational skills

Microsoft Office proficiency

Communication skills

Data entry

Team-oriented

Confidential information handling

Education

High school diploma

Administrative training

2 years admin assistant experience

Associate degree preferred

Tools

Banner software

Job description

Vincennes University is seeking a Clerk III to support the Distance Education, Extended Studies Office. The role provides comprehensive assistance to online education students and faculty, including data entry, communication, and office operations.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple tasks in a busy office. Training and supervision will be provided within a collaborative team environment.