Clerk III - Distance Education

Vincennes University; Vincennes (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Vincennes University is seeking a Clerk III to support the Distance Education, Extended Studies Office. The role provides comprehensive assistance to online education students and faculty, including data entry, communication, and office operations.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Office, and the ability to manage multiple tasks in a busy office. Training and supervision will be provided within a collaborative team environment.

Qualifications

• Requires high school diploma; administrative training preferred.
• Proficient in MS Office; Banner experience desirable but not required.
• Strong written and verbal communication and organizational skills.

Responsibilities

• Provide comprehensive support to online education students, instructors, and academic advisors.
• Perform data entry, answer phones, prepare correspondence, and general office duties.
• Set up and maintain filing systems (physical and electronic).
• Contact students for non-participation and periodic check-ins.
• Process student class extensions and grade changes.
• Manage student and instructor announcements.
• Assist in managing online phone, email, and front desk.
• Maintain an efficient and organized office environment.

Skills

Organizational skills

Microsoft Office proficiency

Communication skills

Data entry

Team-oriented

Confidential information handling

Education

High school diploma

Administrative training

2 years admin assistant experience

Associate degree preferred

Tools

Banner software

Job description

Description

Primary Function

The Clerk III will perform duties related to the operations ofcommunication and retention for the Distance Education, ExtendedStudies Office. The position provides comprehensive support to the Distance Education students and faculty members.

Duties/Responsibilities

• Provide comprehensive support to online education students,instructors, and education academic advisors.
• Computer Skills - Typing skills and proficiency with MicrosoftOffice required. Proficiency in Banner software desired but not required.
• Communications - Must have excellent written skills and be proficient in general business administration formats. Verbal communication skills both in person and on the phone are required.
• Data entry, prepare correspondence, answer phones, and perform general office duties as assigned.
• Handle incoming mail and other material.
• Set up and maintain filing systems physical and electronic.
• Contact students for non-participation, finding resources, and periodic check-ins.
• Process student class extensions.
• Process grade changes.
• Manage student announcements.
• Manage instructor announcements.
• Second assist in managing the online phone, email, and front desk.
• Maintain a highly efficient and organized office environment.
• Other duties as assigned by the Supervisor.

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Extensive knowledge of office management systems and procedures.
• Ability to operate general office equipment.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.
• Ability to maintain confidential information.
• Ability to operate in a busy office environment, multitasking
• Ability to work in a team environment
• Ability to maintain orderly work environment, overall excellent organizational skills
• Ability to work with diverse clientele
• Proficient in Windows 11 environment or newer, Internet applications, Microsoft Office Suite
• Ability to learn and proficiently apply a variety of computer applications specific to the work environment
• Quick learner, ability to mentally organize, create solutions "onthe spot" as well as long-term
• Friendly, outgoing, respectful attitude
• Ability to be punctual, good work attendance, meet deadlines

Education, Experience, Licensure

• High school diploma or equivalent required.
• Administrative training preferred.
• Two years of administrative assistant experience preferredAssociate degree preferred.
• Associate degree preferred

Physical Demands

Normal physical demands for successful work in a normal officeenvironment. Ability to sit or stand for extended periods. Ability to utilize hands for general office work including typing, filing, answering telephones, and writing.

Summary

Vincennes University (VU) is a premier learning institution widely recognized for its leadership in innovation and the delivery of successful educational experiences. VU develops people and enhances communities through accessible, high-quality academic programs, strategic partnerships, and active engagement.

Vincennes University is an accredited, equal opportunity /affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972 Vincennes University does not discriminate on the basis of sex, including sexual harassment, in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.