Admissions and Academic Department Assistant

Vincennes University; Jasper (IN); On-site; USD 32,000 - 52,000; Full time

Job summary

Vincennes University is seeking an Admissions and Academic Department Assistant to provide essential administrative and customer service support to the Admissions Office and selected Academic Departments, including Science, Math, Business, Public Service, and IT.

The role blends front-line service, data entry, scheduling, and events coordination, with responsibilities spanning application processing, student worker supervision, and instructional technology support.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication, organization and multitasking, customer-service oriented.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities

• Front-Line Service: Serve as the primary front desk representative, greeting visitors and handling phone/general inquiries with great customer service.
• System Management: Manage daily processes within the Slate communication system.
• Event & Logistics: Coordinate logistics for campus tours, admissions events, and other recruitment activities.
• Administrative Support: Assist with application processing and data entry, and supervise student workers.
• Department Support: Provide administrative help to Science, Math, Business, Public Service, and IT.
• Faculty/Advising: Coordinate adjunct faculty onboarding paperwork and schedule/coordinate advising appointments and calendars.
• Instructional Materials: Prepare and distribute instructional materials like syllabi, exams, and handouts.
• Technology/Proctoring: Assist with instructional technologies (Blackboard) and proctor exams or cover classes when necessary.

Skills

Written and verbal communication

Organizational and multitasking

Customer service orientation

Discretion with confidential info

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Slate

Blackboard

Job description

Description

Role Summary: The Admissions and Academic Department Assistant provides essentialadministrative and customer service support to both the AdmissionsOffice and selected Academic Departments, including Science, Math,Business, Public Service, and IT. This dual-role position isdesigned to ensure efficient office operations, maintain front-lineservice coverage, and support faculty, students, and prospectivestudents. The assistant will manage communications systems,facilitate academic and event coordination, and handle day-to-dayadministrative tasks, all while exemplifying a high standard ofprofessionalism and service. Approximately 70% of the position isdedicated to Admissions-related functions, with the remaining 30%providing support to academic departments.

Responsibilities:

Admissions Focus (70%)

• Front-Line Service: Serve as the primary front deskrepresentative, greeting visitors and handling phone/generalinquiries with great customer service.
• System Management: Manage daily processes within the Slatecommunication system.
• Event & Logistics: Coordinate logistics for campus tours,admissions events, and other recruitment activities.
• Administrative Support: Assist with application processing anddata entry, and supervise student workers.

Academic Departments Focus (30%)

• Department Support: Provide administrative help to Science, Math,Business, Public Service, and IT.
• Faculty/Advising: Coordinate adjunct faculty onboarding paperworkand schedule/coordinate advising appointments and calendars.
• Instructional Materials: Prepare and distribute instructionalmaterials like syllabi, exams, and handouts.
• Technology/Proctoring: Assist with instructional technologies(Blackboard) and proctor exams or cover classes whennecessary.

Required & Preferred Qualifications:

Essential (Required)

• Education: High school diploma or GED.
• Technical Skills: Proficiency with Microsoft Office Suite (Word,Excel, Outlook, PowerPoint).
• Soft Skills: Strong written and verbal communication, excellentorganizational and multitasking abilities, and demonstratedcustomer service orientation.
• Professionalism: Ability to handle sensitive and confidentialinformation with discretion.

Preferred

• Education/Experience: Associate's or Bachelor's degree and/or experience working in higher education.
• System Knowledge: Familiarity with Slate (or other CRM/admissionssystems) and Blackboard (or other learning managementsystems).

Summary

Vincennes University (VU) is a premier learning institution widelyrecognized for its leadership in innovation and the delivery ofsuccessful educational experiences. VU develops people and enhancescommunities through accessible, high-quality academic programs,strategic partnerships, and active engagement.

Vincennes University is an accredited, equal opportunity /affirmative action employer. All qualified applicants will receiveconsideration for employment without regard to race, color,ethnicity, national origin, marital status, religion, sex, gender,sexual orientation, gender identity, disability, age, or veteranstatus. As required by Title IX of the Education Amendments of 1972Vincennes University does not discriminate on the basis of sex,including sexual harassment, in its educational programs andactivities, including employment and admissions. Questions specificto Title IX may be referred to the College's Title IX Coordinatoror to the US Department of Education Office of Civil Rights.