Online Dealer Program & MSL Specialist

Commonwealth of VA Careers; Richmond (VA); On-site; USD 29,000 - 33,000; Part time

Job summary

The Virginia Department of Motor Vehicles seeks 2 Online Dealer MSL Program Specialist wage positions at its Richmond headquarters. Part-time roles cap at 29 hours per week, with a yearly limit of 1,500 hours.

The positions involve processing title work, payments, and lien documents for dealer-related activities, while guiding customers and ensuring policy compliance. Ideal candidates will be detail-oriented, capable of handling high-volume workloads, and adept at resolving complex lien

Qualifications

• Knowledge of DMV policies related to the Online Dealer Program and title processing.
• Strong organizational skills to manage high-volume transactions and maintain accurate records.
• Excellent communication skills for responding to dealer inquiries and resolving issues.
• Proficiency in data entry, recordkeeping, and DMV systems.
• Ability to audit submissions for compliance and accuracy.

Responsibilities

• Processing title work, payments, and lien-related documentation for towing, recovery, repair, and vehicle storage services.
• Provide customer guidance and ensure compliance with DMV policies and regulatory requirements.
• Resolve discrepancies, maintain records, and identify processing issues to support efficient operations.

Skills

DMV policies

Organizational skills

Communication skills

Data entry

Ability to audit

Tools

DMV systems

Job description

The Virginia Department of Motor Vehicles seeks 2 Online Dealer MSL Program Specialist wage positions at its Richmond headquarters. Part-time roles cap at 29 hours per week, with a yearly limit of 1,500 hours.

The positions involve processing title work, payments, and lien documents for dealer-related activities, while guiding customers and ensuring policy compliance. Ideal candidates will be detail-oriented, capable of handling high-volume workloads, and adept at resolving complex lien