Online Dealer MSL Program Specialist - Title Processing

virginia.gov; Richmond (VA); On-site; USD 29,000 - 32,000; Part time

Job summary

Virginia Department of Motor Vehicles is seeking two Online Dealer-MSL Program Specialist positions at the Headquarters in Richmond as part-time wage roles. Responsibilities include processing title work, payments, and lien-related documentation for towing, recovery, repair, and vehicle storage services, with a focus on compliance and accuracy.

The ideal candidate will manage high-volume transactions, review documentation, resolve discrepancies, and maintain records while addressing processing

Qualifications

• Knowledge of DMV policies related to the Online Dealer Program and title processing.
• Strong organizational skills to manage high-volume transactions and maintain accurate records.
• Excellent communication skills for responding to dealer inquiries and resolving issues.
• Proficiency in data entry, recordkeeping, and DMV systems.
• Ability to audit submissions for compliance and accuracy.

Responsibilities

• Process title work, payments, and lien-related documentation for businesses in towing, recovery, repair, and vehicle storage services.
• Provide customer guidance and ensure compliance with DMV policies and regulatory requirements.
• Support timely resolution of complex lien transactions and maintain accurate records.

Skills

DMV policies

High-volume processing

Communication skills

Data entry

Audit submissions

Job description

Virginia Department of Motor Vehicles is seeking two Online Dealer-MSL Program Specialist positions at the Headquarters in Richmond as part-time wage roles. Responsibilities include processing title work, payments, and lien-related documentation for towing, recovery, repair, and vehicle storage services, with a focus on compliance and accuracy.

The ideal candidate will manage high-volume transactions, review documentation, resolve discrepancies, and maintain records while addressing processing