DMV Title & Liens Specialist

RiseMe; California (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Espresso bar

Breakfast and snacks

Catered lunches

Health, dental, vision plans

Life Insurance

401(k)

Paid time off

Job summary

LoanMart is seeking a detail-oriented Title Department associate to ensure proper lienholder listings on vehicle titles and to process title-related requests. You will coordinate with customers, third parties, and the DMV while maintaining accurate records and supporting teammates in a fast-paced environment.

This onsite role requires organization, strong written and verbal communication, and flexibility for occasional driving to the DMV.

Qualifications

• Must have strong communication skills, both verbal and written.
• Proven ability to produce accurate, error-free administrative work.
• Reliable and precise in completing tasks under pressure.
• Written communication skills for formal and technical audiences.
• Experience in sales, telemarketing, or call center environments preferred.
• Bilingual English/Spanish is a plus, not required.

Responsibilities

• Follow up with customers and third parties to update and obtain information on title lien statuses.
• Resolve title-related requests, inquiries, and discrepancies for customers, other departments, finance companies, and the DMV.
• Consult with Legal Department to identify possible recovery or lien reinstatement opportunities.
• Provide detailed documentation of account and lien activity using reports and internal systems.
• Mail documents to customers and third parties.
• Assist with additional duties as needed.
• May drive to the DMV to process lien/title requests, pay fees, or deliver documents.

Skills

Communication

Attention to detail

Administrative accuracy

Written communication

Customer service experience

Sales / call center experience

Spanish language (optional)

Job description

LoanMart is seeking a detail-oriented Title Department associate to ensure proper lienholder listings on vehicle titles and to process title-related requests. You will coordinate with customers, third parties, and the DMV while maintaining accurate records and supporting teammates in a fast-paced environment.

This onsite role requires organization, strong written and verbal communication, and flexibility for occasional driving to the DMV.