Online Car Sales Specialist — Customer-First & Growth

AutoNation Inc.; Gilbert (AZ); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Health insurance

Employee discounts

Descrizione del lavoro

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle purchase journey in a no-haggle environment. You’ll respond to leads online, over the phone, and in person, delivering timely information and a seamless path to an in-store experience.

You will leverage strong communication skills to understand customer needs, present options, negotiate terms, and close deals while ensuring post-sale support and loyalty through follow-up and referrals.

Competenze

• Excellent communication and listening skills.
• Ability to engage customers and understand their needs.
• Experience in driving sales and customer satisfaction.

Mansioni

• Interact with customers online, by phone, and in person to respond to inquiries and guide purchasing decisions.
• Present vehicle options, explain financing and payment terms, and negotiate to close deals.
• Provide post-sale support, follow up for satisfaction, and foster loyalty and referrals.
• Coordinate with Service and other departments to ensure a smooth ownership experience.

Conoscenze

Communication skills

Interpersonal skills

Customer service

Sales experience

Formazione

High School Diploma or GED

Descrizione del lavoro

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle purchase journey in a no-haggle environment. You’ll respond to leads online, over the phone, and in person, delivering timely information and a seamless path to an in-store experience.

You will leverage strong communication skills to understand customer needs, present options, negotiate terms, and close deals while ensuring post-sale support and loyalty through follow-up and referrals.