Online Car Sales Specialist

AutoNation; Lutz (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle purchase process across online, phone and in-person channels. You will respond to leads quickly, provide clear information, and help customers feel confident in their choices while moving them toward an in-store experience.

With a focus on exceptional customer service, you will work toward meeting sales targets, handling follow-ups, and coordinating with the Service department to enhance the ownership

Qualifications

• Must have strong communication and interpersonal skills.
• Previous sales or customer service experience preferred.
• Comfort with technology and online inquiries.

Responsibilities

• Interact with customers online, over the phone and in person to guide vehicle purchases.
• Respond to leads promptly, answer questions and provide information to facilitate in-store visits.
• Negotiate terms to meet customer budgets and close the deal.
• Follow up after purchase to ensure satisfaction and transition customers to Service.

Skills

Strong communication

Interpersonal skills

Customer service experience

Sales experience

Education

High school diploma or GED

Job description

AutoNation is seeking an e-Commerce Sales Associate to guide customers through the vehicle purchase process across online, phone and in-person channels. You will respond to leads quickly, provide clear information, and help customers feel confident in their choices while moving them toward an in-store experience.

With a focus on exceptional customer service, you will work toward meeting sales targets, handling follow-ups, and coordinating with the Service department to enhance the ownership