Online Car Sales Specialist

Willis Lexus; Des Moines (IA); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

Paid Time Off and holidays

Employee discounts

Paid training and development

Employee appreciation

Job summary

Willis Automotive in Des Moines, IA is seeking an Internet Sales specialist to handle inquiries, schedule appointments, and present vehicles to online customers. You will respond to emails, calls, and chats, and maintain product knowledge across brands.

The role demands strong written and spoken communication, multitasking across programs, and teamwork. We offer a comprehensive benefits package and ongoing training.

Qualifications

• Ability to read and comprehend instructions and information.
• Strong working knowledge of Internet and operating multiple programs simultaneously.
• Excellent written and oral communication skills.
• Self-motivated with good attention to detail.
• Ability to work well in a team-based environment.

Responsibilities

• Responds promptly to new and pre-owned inquiry emails, calls, and chats with accurate information.
• Provides ongoing customer service and builds credibility with customers.
• Develops relationships via email, phone and chat; gathers necessary customer information.
• Follows up on emails with timely phone calls and reminders per company guidelines.
• Schedules appointments with sales staff and confirms/reminds customers.

Skills

Customer communication

Internet proficiency

Multitasking

Strong communication skills

Self-motivation

Attention to detail

Teamwork

Keyboarding

Job description

Willis Automotive in Des Moines, IA is seeking an Internet Sales specialist to handle inquiries, schedule appointments, and present vehicles to online customers. You will respond to emails, calls, and chats, and maintain product knowledge across brands.

The role demands strong written and spoken communication, multitasking across programs, and teamwork. We offer a comprehensive benefits package and ongoing training.