Online Car Sales Concierge — Flexible Hours & Benefits

Driveway Home Office; Addison (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays

401(k) Retirement Plan

PTO: 80 hours front-loaded on day 1

Job summary

Driveway Home Office is seeking a Customer Service Agent I - Shop to assist customers buying vehicles online and having them delivered to their home. Location: Addison, TX. You will handle inquiries, guide the digital transaction, and support financing and protection product discussions.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced online environment with scheduling flexibility for evenings and weekends.

Qualifications

• Strong attention to detail.
• Excellent communication skills.
• Time management and prioritization abilities.
• Active listening and critical thinking.

Responsibilities

• Answer customer questions and move the digital transaction forward.
• Communicate effectively with customers via chat, phone, and email.
• Serve as the single point of contact throughout the transaction.
• Present financing terms and protection products to customers.

Skills

Attention to detail

Communication skills

Time management

Active listening

Critical thinking

Job description

Driveway Home Office is seeking a Customer Service Agent I - Shop to assist customers buying vehicles online and having them delivered to their home. Location: Addison, TX. You will handle inquiries, guide the digital transaction, and support financing and protection product discussions.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced online environment with scheduling flexibility for evenings and weekends.