Online Car Sales Concierge - No-Haggle Experience

AutoNation; Buena Park (CA); Presencial; USD 56.000 - 112.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Associate discounts on vehicles

YouDecide deals

DRVPNK charity involvement

Descripción de la vacante

AutoNation seeks an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-person channels within a no-haggle environment. You’ll respond to leads promptly, answer questions, and guide customers from initial contact to in-store visits while ensuring a superior experience.

You will help customers select vehicles, negotiate terms to fit budgets, and pursue post-sale follow-up to drive loyalty and smooth transitions to the Service department.

Formación

• Provide outstanding customer service across online, phone and in-person channels.
• Assist customers in selecting vehicles and negotiating terms to fit their lifestyle and budget.
• Follow up to ensure satisfaction and facilitate the transition to service after purchase.

Responsabilidades

• Interact with customers online, by phone and in person to guide their vehicle purchase.
• Support customers through the entire buying journey from lead to in-store experience.
• Drive loyalty by delivering an exceptional experience before and after sale.

Conocimientos

Customer service

Sales experience

Communication skills

Goal-oriented

Technology savvy

Driver's license

Educación

High school diploma or equivalent

Herramientas

CRM software

Descripción del empleo

AutoNation seeks an e-Commerce Sales Associate to engage hundreds of customers across online, phone, and in-person channels within a no-haggle environment. You’ll respond to leads promptly, answer questions, and guide customers from initial contact to in-store visits while ensuring a superior experience.

You will help customers select vehicles, negotiate terms to fit budgets, and pursue post-sale follow-up to drive loyalty and smooth transitions to the Service department.