Online Auto Concierge & Lead Specialist

Fiesta Chevrolet; Edinburg (TX); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Paid Vacation and Holidays

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

Fiesta Chevrolet seeks an Internet Representative to support the dealership's Business Development Center. You will respond to online, phone, text, email, and chat inquiries, engage prospects, and convert leads into showroom appointments while delivering a professional first impression.

You will maintain accurate CRM records, follow up consistently, and use approved templates to ensure a positive customer experience from initial contact through appointment confirmation.

Qualifications

• Proficiency in Word, Excel, PowerPoint.
• Accurate data entry with high attention to detail.
• Strong multitasking and organization.
• Excellent communication skills.

Responsibilities

• Respond to internet leads, phone, text, email, and chat inquiries promptly.
• Schedule, confirm, and follow up on sales appointments.
• Maintain accurate customer information in the CRM and related systems.
• Provide vehicle and dealership information professionally with consistent follow-up.

Skills

MS Office

Data entry

Attention to detail

Organization

Communication

Education

College degree preferred

Tools

Microsoft Office Suite

CRM software

Job description

Fiesta Chevrolet seeks an Internet Representative to support the dealership's Business Development Center. You will respond to online, phone, text, email, and chat inquiries, engage prospects, and convert leads into showroom appointments while delivering a professional first impression.

You will maintain accurate CRM records, follow up consistently, and use approved templates to ensure a positive customer experience from initial contact through appointment confirmation.