Oncology Scheduling Specialist: Complex Access

Tampa General Hospital, Inc.; Tampa (FL); On-site; USD 60,000 - 78,000; Full time

Job summary

Tampa General Hospital, Inc. in Tampa, FL is seeking an Oncology Scheduling Coordinator 2 within the CI Access Operations.

This role performs advanced patient access functions, scheduling complex oncology services including infusion, while ensuring accurate registration, payer requirements, and a superior patient experience. Under supervision, you will serve as a subject-matter expert for access workflows, educate peers, and support workflow improvements.

Qualifications

• Minimum 3–4 years in patient access or revenue cycle roles.
• Experience in oncology scheduling and infusion services preferred.
• Familiarity with insurance authorizations and payer requirements.
• Ability to coach peers and handle complex workflows.

Responsibilities

• Schedule advanced procedures and high-complexity services, ensuring clinical readiness and payer requirements.
• Act as subject-matter expert for access workflows and authorization processes.
• Proctor and support peers, contribute to onboarding and training.
• Identify and resolve access, registration, and coverage issues, escalating when needed.
• Communicate scheduling details and financial expectations clearly to patients.

Skills

Advanced oncology scheduling

Patient access

Ambulatory scheduling

Insurance authorization

EHR navigation

Communication

Coaching/mentoring

Education

Associate’s Degree Business

Associate’s Degree Related Field

Tools

EHR system

Scheduling software

Payer systems

Job description

Tampa General Hospital, Inc. in Tampa, FL is seeking an Oncology Scheduling Coordinator 2 within the CI Access Operations.

This role performs advanced patient access functions, scheduling complex oncology services including infusion, while ensuring accurate registration, payer requirements, and a superior patient experience. Under supervision, you will serve as a subject-matter expert for access workflows, educate peers, and support workflow improvements.