Oncology Access Coordinator — Patient Scheduling & Insurance

Tampa General Hospital, Inc.; Tampa (FL); On-site; USD 28,000 - 39,000; Full time

Job summary

Tampa General Hospital, Inc. is seeking an Oncology Patient Access Specialist 3 within the Cancer Institute Access Operations. You will gather and verify patient demographics, insurance information, and clinical data to schedule visits, surgery, and oncology services with precision.

Under supervision, you will ensure compliance with CMS, JCAHO, and HIPAA, coordinate with nurses and insurance carriers, and support smooth financial clearance and patient experiences across departments.

Qualifications

• Experience in scheduling, registration, and insurance verification in a healthcare setting.
• Moderate expertise with Microsoft Office and database programs.
• Strong organizational skills for scheduling, pre-registration, and follow-up.
• Knowledge of medical terminology and scheduling procedures.
• Knowledge of CMS and JCAHO requirements in hospital accounts.

Responsibilities

• Obtain and verify patient demographics and insurance information for scheduling visits and procedures.
• Assist with patient check-in, insurance notifications, and authorizations for oncology services.
• Perform post-surgery follow-up calls and respond to staff messages.
• Adhere to CMS, JCAHO, and HIPAA requirements in account validation.
• Coordinate with nurses, staff, insurers, and care management to facilitate care and financial services.

Skills

Scheduling

Registration

Insurance verification

Tools

Microsoft Office

Database programs

Job description

Tampa General Hospital, Inc. is seeking an Oncology Patient Access Specialist 3 within the Cancer Institute Access Operations. You will gather and verify patient demographics, insurance information, and clinical data to schedule visits, surgery, and oncology services with precision.

Under supervision, you will ensure compliance with CMS, JCAHO, and HIPAA, coordinate with nurses and insurance carriers, and support smooth financial clearance and patient experiences across departments.