Oncology Scheduling Specialist - Clinic Admin II

Mass General Brigham; Dover (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Wentworth-Douglass Hospital in Dover, NH (Mass General Brigham) is seeking a full-time Medical Administrative Assistant for its Cancer Center. The role centers on patient scheduling, appointments, and billing support, with emphasis on Epic EMR experience and strong communication skills.

The ideal candidate has 2-3 years in a medical office, proficiency in Office Suite, and CMAA certification is preferred. This onsite position supports a busy clinical team with 40 hours weekly, Monday through

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred.
• 2-3 years medical office experience preferred.
• Proficiency with Microsoft Office; knowledge of scheduling and record-keeping.
• Excellent written and verbal communication.
• Strong time management and organization skills.
• Ability to handle non-routine calls and protect patient information.

Responsibilities

• Schedule patient appointments and maintain records.
• Greet patients and answer phones.
• Handle billing forms and scan documents.
• Call for medical records and lab results.
• Serve as Super User for scheduling, registration, and billing systems.
• Provide training to others in scheduling and billing.

Skills

Communication

Time management

Organization

Phone etiquette

Problem solving

Education

High School Diploma or Equivalent

Certified Medical Administrative Assistant (CMAA) - preferred

Tools

Microsoft Office Suite

Epic EMR systems

Job description

Wentworth-Douglass Hospital in Dover, NH (Mass General Brigham) is seeking a full-time Medical Administrative Assistant for its Cancer Center. The role centers on patient scheduling, appointments, and billing support, with emphasis on Epic EMR experience and strong communication skills.

The ideal candidate has 2-3 years in a medical office, proficiency in Office Suite, and CMAA certification is preferred. This onsite position supports a busy clinical team with 40 hours weekly, Monday through