Oncology Scheduler: Patient Access & Coordination

Intermountain Healthcare Inc.; United States; On-site; USD 25,000 - 34,000; Full time

Job summary

Intermountain Healthcare Inc. is seeking a on-site Scheduling professional in Grand Junction, CO to manage patient registrations, schedule complex oncology visits, and coordinate across departments using Epic and Aria.

You will verify demographics, educate patients on procedures, and navigate insurance verification for new consults. Preferred candidates include bilingual Spanish/English abilities and prior hospital or medical office scheduling experience; the role requires reliable attendance

Qualifications

• High School diploma or equivalent required.
• Preferred Associate or Bachelor’s Degree.
• Experience in hospital/medical office scheduling and insurance processes preferred.

Responsibilities

• Schedule and pre-register patients for provider appointments, infusion treatment visits, procedures, and other appointments using EMRs (Epic and Aria).
• Coordinate complex schedules for oncology patients across departments using multiple system applications.
• Verify demographics and ensure no duplicates in registration systems; use 5 identifiers.
• Educate patients on procedure prep, dress requirements, and instructions per protocol.
• Notify supervisor of any discrepancies in procedures or Epic issues.
• Complete insurance verification for new patient consults; refer self-pay patients to financial counseling.
• Promote timely, high-quality scheduling and maintain work queues and reports.
• May float to other departments as needed and be on-site.

Skills

Bilingual in Spanish and English

Customer service experience

Education

High School diploma or equivalent

Associate or Bachelor's Degree preferred

Job description

Intermountain Healthcare Inc. is seeking a on-site Scheduling professional in Grand Junction, CO to manage patient registrations, schedule complex oncology visits, and coordinate across departments using Epic and Aria.

You will verify demographics, educate patients on procedures, and navigate insurance verification for new consults. Preferred candidates include bilingual Spanish/English abilities and prior hospital or medical office scheduling experience; the role requires reliable attendance