Bilingual Patient Access Specialist – Scheduling & Billing

10700 Revenue Cycle Organization; United States; On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Generous benefits

PEAK tuition coverage

PEAK learning options

Job summary

Intermountain Health is seeking a Patient Access Registration Specialist I in Denver, CO for a full-time position at the Cancer Center Medical Oncology location. You will greet patients, verify demographics and insurance, register and schedule appointments, collect co-pays, and guide patients on financial assistance options.

You will collaborate with clinical staff to maintain patient flow, document records in the EHR, and follow up on referrals and authorizations.

Qualifications

• High School diploma or equivalent is preferred.
• Proficiency with Microsoft Office and basic computer skills required.
• Experience with Epic preferred.
• Customer service experience in healthcare required.
• Ability to work in a fast-paced environment.
• Bilingual

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Obtain and verify patient demographic, financial, and insurance information.
• Register and schedule patients for appointments, tests, and procedures.
• Collect and process co-pays, deductibles, and balances due at the time of service.
• Provide patients with information on financial assistance, payment plans, and charity care.
• Explain and obtain signatures on consent forms, policies, and disclosures.
• Provide patients with directions, maps, and parking information.
• Coordinate with clinical and administrative staff to ensure smooth patient flow and quality care.
• Document and update patient records in the electronic health system.
• Follow up on pending issues, such as prior authorizations, referrals, and pre-certifications.

Skills

Interpersonal Skills

Customer Service

Insurance Verification

Computer Literacy

Payment Processing

Medical Billing

Bilingual

Problem Solving

Education

High School diploma or equivalent

Microsoft Office

Tools

Epic

Job description

Intermountain Health is seeking a Patient Access Registration Specialist I in Denver, CO for a full-time position at the Cancer Center Medical Oncology location. You will greet patients, verify demographics and insurance, register and schedule appointments, collect co-pays, and guide patients on financial assistance options.

You will collaborate with clinical staff to maintain patient flow, document records in the EHR, and follow up on referrals and authorizations.