Central Scheduler: Patient Access & Pre-Registration

Intermountain Healthcare Inc.; Broomfield (CO); On-site; USD 26,000 - 36,000; Full time

Job summary

Intermountain Health in Colorado is seeking a scheduling coordinator to pre-register patients for appointments, outpatient visits, and procedures at Peaks Regional Office in Broomfield. You will manage data entry, insurance verification, and multi-location communication.

The role requires strong computer skills, customer service etiquette, and the ability to handle multiple calls while maintaining accuracy. The position emphasizes teamwork and adherence to service standards.

Qualifications

• High school diploma or equivalent OR (4) years of revenue cycle experience.
• Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.

Responsibilities

• Schedule and pre-register patients for appointments and procedures.
• Handle high call volumes for multiple locations and departments.
• Input patient data accurately into the system and verify insurance benefits.
• Provide patients with preparation and location information.
• Mentor new hires as needed.
• Perform other duties as assigned.

Skills

Customer service etiquette

Medical insurance knowledge

Computers & tech troubleshooting

Multi-channel phone experience

Typing speed 30+ wpm

Active listening

Education

High school diploma or equivalent

2+ years revenue cycle or contact center experience

Job description

Intermountain Health in Colorado is seeking a scheduling coordinator to pre-register patients for appointments, outpatient visits, and procedures at Peaks Regional Office in Broomfield. You will manage data entry, insurance verification, and multi-location communication.

The role requires strong computer skills, customer service etiquette, and the ability to handle multiple calls while maintaining accuracy. The position emphasizes teamwork and adherence to service standards.