Oncology Scheduler — Medical Office (Dallas)

City of Hope; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Tuition Reimbursement

401k Match

Wellness Program

Job summary

The US Oncology Network is seeking a Scheduler for the Methodist Dallas Cancer Center in Dallas, TX. This full-time role supports Texas Oncology with standard 8:30am–5pm hours, Monday through Friday, and no weekends or holidays. Level (2 or Sr) is determined by experience.

Responsibilities include scheduling appointments, handling referrals, collecting co-pays, entering data in EMR, coordinating with staff, and ensuring patient confidentiality while supporting front-office operations.

Qualifications

• High school diploma or equivalent required.
• Minimum three years office experience, preferably in a medical office setting.
• Knowledge of medical terminology, scheduling, and/or authorization experience preferred.
• Must have excellent communication skills, written and verbal.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or electronic medical records (EMR).
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
• May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
• May be responsible for scheduling post-operative follow up appointments with Physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Skills

Office experience

Medical terminology

Communication skills

Microsoft Office

Education

High school diploma

Job description

The US Oncology Network is seeking a Scheduler for the Methodist Dallas Cancer Center in Dallas, TX. This full-time role supports Texas Oncology with standard 8:30am–5pm hours, Monday through Friday, and no weekends or holidays. Level (2 or Sr) is determined by experience.

Responsibilities include scheduling appointments, handling referrals, collecting co-pays, entering data in EMR, coordinating with staff, and ensuring patient confidentiality while supporting front-office operations.