Oncology Patient Services Specialist

US Oncology Network-wide Career Opportunities; Worth Township (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

HRCA (Healthcare ReimbursementAccounts

HAS (Health Savings Accounts)

Dental

Vision

Life Insurance

STD

LTD

EAP

Commuter Benefits

401(k)

Wellness Program

Job summary

Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, is seeking a Patient Services Coordinator. The role requires greeting patients, scheduling, and handling insurance verifications, with travel to Downers Grove and Burr Ridge.

This position emphasizes front desk reception, accurate data entry, and strong customer service, in a busy oncology clinic. Travel and HIPAA compliance are part of daily responsibilities.

Qualifications

• High school diploma or equivalent required.
• 18+ months front medical office receptionist experience with insurance forms and scheduling software required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Bilingual preferred.

Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Check in patients and inform staff of arrivals.
• Provide and explain patient paperwork before examination.
• Ensure insurance, demographics, and eligibility data is captured accurately.
• Collect, verify, and file patient forms.
• Update demographics and insurance information in the system.
• Collect co-pays and issue receipts.
• Confirm insurance verification and obtain pre-authorization where needed.
• Answer questions or route to appropriate staff.
• Schedule returning appointments per physician/office guidelines.
• Maintain lobby and supply levels.
• Adhere to HIPAA and confidentiality.

Skills

Front desk receptionist experience

Customer service

Telephone etiquette

Multitasking

Adaptability

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, is seeking a Patient Services Coordinator. The role requires greeting patients, scheduling, and handling insurance verifications, with travel to Downers Grove and Burr Ridge.

This position emphasizes front desk reception, accurate data entry, and strong customer service, in a busy oncology clinic. Travel and HIPAA compliance are part of daily responsibilities.