Oncology Patient Services Specialist

RWJBarnabas Health; New Jersey; On-site; USD 28,000 - 35,000; Part time

Job summary

RWJBarnabas Health, serving the Rutgers Cancer Institute of New Jersey at Morris Cancer Center, is seeking a Patient Services Representative. You will coordinate appointments across Medical, Surgical, Radiation Oncology, and Infusion services, while managing patient demographics, insurance, and referrals to ensure timely access to care.

In this fast-paced healthcare environment, you will communicate with patients, families, physicians, and clinical teams, providing courteous service and accurate

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills and professional interaction with patients and staff.
• Basic computer literacy and comfort with databases and reporting tools.
• Ability to learn clinical information related to patient scheduling and care coordination.
• Experience in a fast-paced healthcare setting is a plus.

Responsibilities

• Coordinate patient appointments across oncology services and referrals.
• Schedule appointments across multiple clinic locations to ensure continuity of care.
• Serve as the central contact for internal and external scheduling requests.
• Verify and update patient demographics and insurance information.
• Confirm active referrals for upcoming visits and communicate with care teams.
• Respond to patient and family scheduling needs with courtesy and professionalism.
• Collaborate with faculty, managers, and staff across departments.
• Handle incoming calls and outbound outreach to prepare patients for appointments.

Skills

Oral and written communication

Interpersonal skills

Computer literacy

Clinical information learning

Team collaboration

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

Job description

RWJBarnabas Health, serving the Rutgers Cancer Institute of New Jersey at Morris Cancer Center, is seeking a Patient Services Representative. You will coordinate appointments across Medical, Surgical, Radiation Oncology, and Infusion services, while managing patient demographics, insurance, and referrals to ensure timely access to care.

In this fast-paced healthcare environment, you will communicate with patients, families, physicians, and clinical teams, providing courteous service and accurate