Oncology Patient Services & Scheduling Coordinator

Astera Cancer Care; Cleveland (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Tennessee Oncology in Cleveland, TN is seeking a Patient Services Coordinator to provide front-desk and office support, handle patient registration, scheduling, and insurance verification. You will greet patients, collect co-pays, manage paperwork, and ensure accurate entry into the EHR.

The role requires high school diploma, 5 years of office experience, strong communication, and proficient computer skills. Travel to satellite clinics may be needed and confidentiality is essential.

Qualifications

• High school graduate or equivalent with GED.
• 5 years’ experience in a professional office with customer service required.
• Strong computer skills including Windows file management and MS Office, and e-mail experience.
• Electronic Medical Records experience required or within 90 days.
• Good verbal and written communication skills.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Routes calls/messages to appropriate discipline/department.
• Conducts patient check-in, check-out and medical records, following policy and procedures.
• Provides front-desk support including registration and scheduling.
• Maintains and ensures confidentiality of patient information.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Education

High school diploma or GED

Tools

MS Office

EMR systems

Job description

Tennessee Oncology in Cleveland, TN is seeking a Patient Services Coordinator to provide front-desk and office support, handle patient registration, scheduling, and insurance verification. You will greet patients, collect co-pays, manage paperwork, and ensure accurate entry into the EHR.

The role requires high school diploma, 5 years of office experience, strong communication, and proficient computer skills. Travel to satellite clinics may be needed and confidentiality is essential.