Oncology Patient Services Coordinator — Impactful Scheduling

Astera Cancer Care; Oklahoma; On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Oncology is seeking a Patient Services Coordinator to provide comprehensive front-office support, including patient registration, scheduling, and insurance verification. You will manage in-person and telephonic contact, ensure accurate data entry into the EHR/PM system, and support pre-certification and billing processes.

Ideal candidates bring high school diploma, at least five years of office experience, and strong MS Office skills.

Qualifications

• High school diploma or GED required.
• 5 years of professional office experience with customer service.
• EMR experience required or willingness to learn within 90 days.
• Strong computer skills including MS Office and e-mail.

Responsibilities

• Answers phones and greets patients courteously and efficiently.
• Routes calls to appropriate department and follows SOPs.
• Performs check-in/check-out and medical records handling.
• Keeps patient management systems (PM/EHR) updated with patient data.
• Collects co-pays, payments and schedules appointments.
• Facilitates patient registration process and verifies insurance details.
• Maintains confidentiality of patient information and complies with policies.
• Opens and distributes mail and scans records into EHR.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Education

High school diploma or GED

5 years professional office experience

EMR experience or willingness to learn

Tools

MS Office

Windows

Job description

Tennessee Oncology is seeking a Patient Services Coordinator to provide comprehensive front-office support, including patient registration, scheduling, and insurance verification. You will manage in-person and telephonic contact, ensure accurate data entry into the EHR/PM system, and support pre-certification and billing processes.

Ideal candidates bring high school diploma, at least five years of office experience, and strong MS Office skills.