Oncology Patient Services Coordinator

SmartRecruiters, Inc.; Oak Brook (IL); On-site; USD 26,000 - 37,000; Part time

Job summary

Northwestern Medicine is seeking a Patient Service Rep for Medical Oncology Casual, a part-time role in Oak Brook. You will greet patients, check in/out, verify insurance, collect co-pays, and support clinic operations with a focus on friendly, efficient service.

Candidates should have a high school diploma or GED and 0–2 years in customer service; healthcare exposure and knowledge of medical terminology are preferred.

Qualifications

• High school diploma or GED equivalent.
• 0–2 years’ experience in a customer service position.
• Preferred: healthcare setting experience.
• Preferred: working knowledge of medical terminology.

Responsibilities

• Greet and assist patients and guests upon arrival.
• Check-in and check-out patients.
• Confirm and update patient demographics and insurance.
• Register patients as needed.
• Collect co-payments and process payments.
• Post payments and close daily cash drawer.
• Maintain waiting area cleanliness.
• Schedule appointments as necessary.
• May float to other clinics as needed.
• Perform other duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Northwestern Medicine is seeking a Patient Service Rep for Medical Oncology Casual, a part-time role in Oak Brook. You will greet patients, check in/out, verify insurance, collect co-pays, and support clinic operations with a focus on friendly, efficient service.

Candidates should have a high school diploma or GED and 0–2 years in customer service; healthcare exposure and knowledge of medical terminology are preferred.