Oncology Patient Advocate & Insurance Navigator

Regions Hospital; Saint Paul (MN); On-site; USD 48,000 - 62,000; Full time

Job summary

Regions Hospital in Saint Paul, MN is seeking an experienced Medical Office Administrator to join our Oncology team as a Patient Advocate. This full-time role guides patients through their cancer journey, reviews insurance benefits, and counsels patients on co-pay responsibilities while coordinating with clinicians and third-party payers.

The Patient Advocate maintains regular communication with patients, physicians, nursing staff, and community services; verifies insurance coverage prior to

Qualifications

• Associate’s degree required.
• Minimum 3 years of medical business office experience with insurance procedures and patient interactions.

Responsibilities

• Guide patients through the cancer journey and across the continuum of care.
• Review insurance benefits and verify primary and secondary coverage before first visit.
• Counsel patients on insurance benefits and co-payment responsibilities.
• Coordinate transportation and access to community services as needed.

Skills

Customer service

Insurance procedures

Patient interactions

Education

Associate’s degree

Bachelor’s degree in social work

Job description

Regions Hospital in Saint Paul, MN is seeking an experienced Medical Office Administrator to join our Oncology team as a Patient Advocate. This full-time role guides patients through their cancer journey, reviews insurance benefits, and counsels patients on co-pay responsibilities while coordinating with clinicians and third-party payers.

The Patient Advocate maintains regular communication with patients, physicians, nursing staff, and community services; verifies insurance coverage prior to