Oncology Financial Navigator & Patient Advocate

St. Luke’s University Health Network; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

St. Luke's University Health Network seeks an Oncology Finance Advocate to support the cancer center's financial counseling and advocacy programs.

You will collaborate with clinicians and social work to identify financial barriers and help patients access available assistance. Responsibilities include informing patients about potential costs, assisting with Medicaid and Marketplace applications, verifying insurance eligibility, and coordinating with billing to ensure accurate payment posting and

Qualifications

• Minimum of three years’ experience in an acute care oncology setting.
• Two years of oncology finance experience in financial counseling, grants, and foundations.
• Knowledge of Medicaid application process and insurance navigation.

Responsibilities

• Outreach to all new patients via infusion and radiation DAR, explaining financial support options.
• Assist patients and families in exploring financial assistance programs and options.
• Assist with optimizing insurance coverage and Medicaid/Marketplace enrollment navigation.
• Verify patient insurance eligibility and run RTE checks.
• Coordinate with billing and social work teams to ensure timely payment posting and funding.
• Refer patients to third-party support funds and foundation programs.

Skills

Oncology finance experience

Financial counseling

Education

Associate degree in healthcare related field

Bachelor’s degree in Social Work or Healthcare related field (preferred)

Job description

St. Luke's University Health Network seeks an Oncology Finance Advocate to support the cancer center's financial counseling and advocacy programs.

You will collaborate with clinicians and social work to identify financial barriers and help patients access available assistance. Responsibilities include informing patients about potential costs, assisting with Medicaid and Marketplace applications, verifying insurance eligibility, and coordinating with billing to ensure accurate payment posting and