Oncology Patient Access Lead

GlaxoSmithKline; Durham (NC); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based SPOC for oncology patients and caregivers, guiding them through enrollment, coverage, and access pathways. You will support provider accounts on coverage, coding, and payment questions after a prescribing decision is made, while ensuring HIPAA and compliance in all patient communications.

The role involves educating offices on payer policies, facilitating enrollment in GSK Patient Support Programs, and collaborating

Qualifications

• Bachelor's degree.
• 3+ years in field reimbursement, hub case management, or related access roles.
• Ability to travel up to 20% including overnights.

Responsibilities

• Serve as SPOC for patients, caregivers, and HCP office staff, providing approved information and education on oncology access and programs.
• Educate provider offices on payer coverage, coding, and payment policies for GSK Oncology products.
• Document interactions and manage cases in Salesforce Health Cloud in line with program standards.

Skills

Field reimbursement

Hub case mgmt

Patient navigation

Payer policy familiarity

Education

Nursing degree (BSN)

RN license

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based SPOC for oncology patients and caregivers, guiding them through enrollment, coverage, and access pathways. You will support provider accounts on coverage, coding, and payment questions after a prescribing decision is made, while ensuring HIPAA and compliance in all patient communications.

The role involves educating offices on payer policies, facilitating enrollment in GSK Patient Support Programs, and collaborating