Oncology Infusion Center Patient Concierge

Hartford HealthCare; Windham (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits program

Career development opportunities

Job summary

Hartford HealthCare is looking for an Office Coordinator/Front Desk Assistant for its Infusion Center in Willimantic. The role involves providing exceptional customer service and efficiently handling patient interactions. Candidates should have a high school diploma and at least two years of experience in a fast-paced medical setting.

Epic experience is preferred and knowledge of insurance requirements is essential. Hartford HealthCare offers a comprehensive benefits program focused on work/life balance and career growth.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in a fast-paced medical office.
• Epic experience preferred.

Responsibilities

• Warmly greets and registers arriving patients.
• Answers incoming calls promptly and directs calls appropriately.
• Schedules new patient appointments accurately.

Skills

Customer service

Insurance knowledge

Microsoft Office

Medical terminology

Education

High school diploma or equivalent

Tools

Epic

Job description

Hartford HealthCare is looking for an Office Coordinator/Front Desk Assistant for its Infusion Center in Willimantic. The role involves providing exceptional customer service and efficiently handling patient interactions. Candidates should have a high school diploma and at least two years of experience in a fast-paced medical setting.

Epic experience is preferred and knowledge of insurance requirements is essential. Hartford HealthCare offers a comprehensive benefits program focused on work/life balance and career growth.