Oncology Front Desk & Patient Services Specialist

American Oncology Network; Corpus Christi (TX); On-site; USD 21,000 - 37,000; Full time

Job summary

The American Oncology Network is seeking a Patient Services Specialist in Corpus Christi to provide front-end patient support, manage intake, scheduling, medical records, and financial transactions with precise documentation and exemplary service.

You will cover multiple stations as needed, assist with EMR entries, verify patient information, coordinate with physicians, and help ensure a smooth patient journey across clinic locations.

Qualifications

• Minimum of one year experience in a healthcare setting; physician office experience preferred.
• Strong customer service focus with attention to detail and multitasking ability.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Manage patient intake, scheduling, medical records, and financial transactions with accurate documentation.
• Greet patients and verify identity; assist with EMR documentation and patient forms.
• Schedule appointments, coordinate physician requests, and communicate with care team.
• Process payments, deposits, and daily reconciliation; report to billing staff.
• Maintain HIPAA compliance and support multiple clinic sites as needed.

Skills

Customer service

Interpersonal communication

Multitasking

Microsoft Office

Education

High School Diploma

Associates degree preferred

Tools

EMR system

Billing systems

Job description

The American Oncology Network is seeking a Patient Services Specialist in Corpus Christi to provide front-end patient support, manage intake, scheduling, medical records, and financial transactions with precise documentation and exemplary service.

You will cover multiple stations as needed, assist with EMR entries, verify patient information, coordinate with physicians, and help ensure a smooth patient journey across clinic locations.