Oncology Front Desk & Scheduling Specialist

Florida Medical Clinic Orlando Health; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF (Public Service Loan Forgiveness)

Leadership development programs

Health & wellness benefits

Paid parental leave & PTO

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in the Oncology department. You will handle patient registration, scheduling, and referrals under supervision, contributing to efficient daily workflows at Zephyrhills with occasional travel to Land O Lakes.

The role requires reliable attendance, strong communication, and basic clerical skills; benefits include tuition reimbursement, PSLF, leadership programs, comprehensive

Qualifications

• High School diploma or equivalent.
• At least 6 months clerical/office or customer service experience.

Responsibilities

• Schedule patient appointments per protocol and obtain pre-certification when required.
• Collect patient demographics and insurance information.
• Process requests for medical records per policy.
• Maintain compliance with Orlando Health policies.
• Answer phone and use office equipment effectively.
• Support patient satisfaction and attendance.

Skills

Customer service

Telephone skills

Appointment scheduling

Office equipment

Policy compliance

Education

High School diploma or equivalent

Job description

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in the Oncology department. You will handle patient registration, scheduling, and referrals under supervision, contributing to efficient daily workflows at Zephyrhills with occasional travel to Land O Lakes.

The role requires reliable attendance, strong communication, and basic clerical skills; benefits include tuition reimbursement, PSLF, leadership programs, comprehensive