Oncology Front Desk & Insurance Coordinator

The US Oncology Network; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

The US Oncology Network's Texas Oncology is looking for a Patient Services Representative in Austin, Texas. This full-time position involves supporting the Gynecology Oncology department with front-office operations and ensuring compliance with the US Oncology Compliance Program.

The ideal candidate will have medical-office experience and skills in scheduling, insurance coordination, and patient financial counseling. The position offers a dynamic work environment with frequent interaction with patients and staff.

Qualifications

• 0–3 years of medical-office experience for Level 1.
• 3–5 years of medical-office experience for Level 2.
• 5+ years of medical-office experience for Level Sr.

Responsibilities

• Answer incoming calls and assess needs.
• Schedule patients and manage appointments.
• Maintain insurance authorizations and patient chart updates.
• Collect co-pays and other payments.
• Assist with financial counseling communication.

Education

High school diploma or equivalent

Medical-office experience

Job description

The US Oncology Network's Texas Oncology is looking for a Patient Services Representative in Austin, Texas. This full-time position involves supporting the Gynecology Oncology department with front-office operations and ensuring compliance with the US Oncology Compliance Program.

The ideal candidate will have medical-office experience and skills in scheduling, insurance coordination, and patient financial counseling. The position offers a dynamic work environment with frequent interaction with patients and staff.