Oncology Patient Services Coordinator: Scheduling

US Oncology Inc.; Austin (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

The US Oncology Network in Austin, TX is seeking a Patient Services Coordinator to support the Revenue Cycle Department at the 901 W. 38th Street #200 clinic.

This full-time role blends front-desk reception, patient scheduling, and care coordination in a busy oncology office. You will greet patients, verify demographics, collect co-pays, and route calls while maintaining HIPAA compliance and a courteous, professional environment.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Office Word, and Excel.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.
• Pages clinic personnel as appropriate; communicates messages in a timely manner.
• Checks patients out after examination and schedules returning appointments.

Skills

Receptionist experience

Microsoft Office

Customer service

Education

High school diploma

Tools

Scheduling software

Job description

The US Oncology Network in Austin, TX is seeking a Patient Services Coordinator to support the Revenue Cycle Department at the 901 W. 38th Street #200 clinic.

This full-time role blends front-desk reception, patient scheduling, and care coordination in a busy oncology office. You will greet patients, verify demographics, collect co-pays, and route calls while maintaining HIPAA compliance and a courteous, professional environment.