Oncology Patient Services Specialist – Front Desk

US Oncology Inc.; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

US Oncology Inc. is looking for a Patient Services Representative to join the team at Texas Oncology in Austin, Texas. This full-time position offers a supportive environment with a focus on exceptional patient care and operational efficiency. The representative will handle scheduling, insurance verification, and financial counseling under direct supervision.

The ideal candidate will have a high school diploma and preferably some medical business office experience. Working hours are from 8:30 am to 5 pm, Monday to Friday, with no weekends, calls, or major holidays.

Qualifications

• Entry-level position requiring 0-3 years of medical business office experience.
• Level 2 requires 3-5 years of medical business office experience.
• Senior level requires a minimum of five years of medical business office experience.

Responsibilities

• Perform general business office functions related to patient care.
• Schedule patients and manage appointment logistics.
• Collect co-pays and manage insurance authorization.
• Maintain patient confidentiality and adhere to office policies.

Skills

Medical business office experience

Customer service skills

Communication skills

Knowledge of medical terminology

Education

High School Diploma or equivalent

Job description

US Oncology Inc. is looking for a Patient Services Representative to join the team at Texas Oncology in Austin, Texas. This full-time position offers a supportive environment with a focus on exceptional patient care and operational efficiency. The representative will handle scheduling, insurance verification, and financial counseling under direct supervision.

The ideal candidate will have a high school diploma and preferably some medical business office experience. Working hours are from 8:30 am to 5 pm, Monday to Friday, with no weekends, calls, or major holidays.